In three words;
Unbelievable customer service.
I purchased a Crosman Challenger CH2009 a couple of months ago. Upon opening the box, first thing I noticed was no air pressure. All their PCP guns I’ve purchased (quite a few) had air in them when they arrived.
My fears where realized the next morning when the pressure went from 2000psi to just under 1000;
I had an air leak.
I could have eliminated the rest of this story if my better judgement had been in charge instead of my “I’m and experienced airgunner” attitude.
I’ve owned, serviced and tuned a dozen Mrods, Prods, and couple of discos. I was confident I could fix the leak.
Wrong.
The air tube had a substantial burr in it that nicked the oring on the valve. I struggled trying to hone the I.D. of the tube but the tubes' I.D. was too small and the burr too far into the tube for me to fix properly.
I contacted Crosman for an RMA, told them what I had done, they told me to remove the stock and send only the action. I boxed up the gun and off it went to Bloomfield New York.
About two weeks after shipping, while organizing my work bench, I noticed I had not sent the trigger and cocking assemblies with the gun!!!
I put them in a USPS Priority mail shipper and off they went.
Approximately three weeks after sending off the gun, I get an email notification I’m getting a UPS shipping notification Crosman is sending me a package. The trigger and cocking assemblies haven’t even arrived to them yet.
I thought it was probably the repaired action I sent off sans the parts on the way to them and I would have to wait for them to send back to me and stumble through reassembly.
When the UPS driver handed me the box I quickly realized what they had done. I opened the box and sure enough.
They sent me a fully assembled, brand new, CH2009. Including a stock!
So the moral of the story is;
If you are new to airguns and wondering who will take care of you when yours has a problem. Look no further.
Crosman.
I believe Crosman truly cares about their customers. Even boneheads like me who think they know more than they actually do.
Nice story and one I am sure could be said of many folks. I make a pilgrimage about every year to the Crosman field target shoot and not because I shoot good. I have toured the factory 3 times and seen hundreds of Americans making airguns. I have become really fond of the folks at Crosman. A Crosman 112 was my first airgun to fall in love with many years ago. I still have it and it still works. Thanks for sharing your positive story.
Bob in WV
This is a bigger (more serious) version of every contact I have ever had with Crosman, which are mostly over much minor issues and questions. Friendly, knowledgeable humans, available by phone, who are sometimes willing and able to stick a small part in an envelope to your door and wink at the charges.
It is something I think about whenever a relative noob asks, "what gun should I buy?". Parts from Pottsylvania are not cheap, if available at all. I have always liked dealing with Crosman.
So, which Crosman .177 do you folks recommend, especially for accuracy at the 18-30 yard range? I would have bought a Crosman first, but my farm cousins strongly urged me to buy Gamo. I did and it's not been all bad but not to super in the accuracy department. I get groups of a quarter at 12-15 yards, but even then I get flyers (about 40%). With my latest Weihrauch, I'm shooting consistently 9 of 10 in a dime with the one flyer typically no more than 3/4" ctc. So, please, inform me of some break barrel great shooters that don't break the bank.
Thanks,
Arch_E
So, which Crosman .177 do you folks recommend, especially for accuracy at the 18-30 yard range? I would have bought a Crosman first, but my farm cousins strongly urged me to buy Gamo. I did and it's not been all bad but not to super in the accuracy department. I get groups of a quarter at 12-15 yards, but even then I get flyers (about 40%). With my latest Weihrauch, I'm shooting consistently 9 of 10 in a dime with the one flyer typically no more than 3/4" ctc. So, please, inform me of some break barrel great shooters that don't break the bank.
Thanks,
Arch_E
I have several Crosman PCPs that I'm quite happy with. If I were going to recommend a break barrel I'd have to go with a R7 or HW30. You didn't say which Weihrauch you have but my .177's have been quite impressive.
The CZ out grouped them even being a $100 gun. Kind of see the "flyer" you mention out of both the R7 and HW 30.
A Crosman 1701P 177 pistol with a carbine stock and a Chinese $35 hand pump.
Replace the Transfer Port with a .067 from a 1720T if shooting up to 50 yards or .080 from a P-Rod if shooting past 50 yards then
add a TKO then fun fun fun. You can thank me for it later. 50 yard+ accuracy no problem.
Literally one hole groups at 25 yards and 1/2 inch or less at 50.
My tuned R7 can't match the accuracy of my 1701P with .080TP past 15 yards.
No modifications (mechanically) or tune done to my pistol (factory Crosman setting) aside from swapping
TP and adding carbine AR style stock and a TKO to it. Also custom wood grips added to mine just recently.
HA
